You’re about to place — or track — an order with AURACART VENTURES SDN BHD 202601025945 (1688041-A), so here’s exactly how delivery works, from the moment you check out to the moment your parcel lands.
Coverage
We ship across the whole of Malaysia.
Peninsular Malaysia, every state included.
East Malaysia, meaning Sabah and Sarawak.
Processing
Once you check out, your order goes to our warehouse before it goes anywhere else.
Within 1–3 business days we pick, pack and hand your order to the courier, and weekends and public holidays don’t count toward that window.
The moment it’s dispatched, you’ll get a confirmation email carrying your tracking details.
Delivery
We don’t run an overnight or next-day service, so use the table below to gauge when your parcel is likely to arrive.
Those windows are our best estimate, and courier volume, holidays and weather can all push them out.
Cost
Shipping is free, and that’s not an introductory offer.
Standard orders carry no delivery fee at all.
Bulk or specially promoted orders are the one exception — checkout may calculate those by weight and destination.
Tracking
As soon as the courier has your parcel, we follow up with a tracking number and a link by email or SMS so you can watch it move in real time.
Something about your delivery doesn’t look right? We’d rather sort it out than leave you guessing — reach us here:
📧 Email: auracartventures@outlook.com
🏢 Address: NO. 1647 GROUND FLOOR, JALAN KULIM, TAMAN MACHANG BUBOK, 14020 BUKIT MERTAJAM PULAU PINANG
🌐 Website: https://auracartventures.com/contact-us/