Plans change, and if yours just did with an order from AURACART VENTURES SDN BHD 202601025945 (1688041-A), here’s how cancelling works.
Eligibility
Timing is everything here.
Within 24 hours of your purchase, you can cancel for a full refund.
Past that 24-hour point, cancellation may no longer be possible once your order has been processed or shipped.
Process
Getting a cancellation started just takes one message.
Contact our support team with your order number as soon as you decide to cancel.
We’ll check your order’s status and confirm whether it still qualifies.
Refunds
Once we approve your cancellation, the money follows a set path.
Your original payment method is where the refund lands, not a store credit or a different account.
Expect it within 7–14 business days of approval.
Not sure if your order still qualifies? We’d rather sort it out than leave you guessing — reach us here:
📧 Email: auracartventures@outlook.com
🏢 Address: NO. 1647 GROUND FLOOR, JALAN KULIM, TAMAN MACHANG BUBOK, 14020 BUKIT MERTAJAM PULAU PINANG
🌐 Website: https://auracartventures.com/contact-us/